For this week’s Lending Leaders episode, Jim talks with Mike Hajjar of American Financial Network, an experienced mortgage advisor and planning specialist. Mike shares his passion for integrity and empathy, and why they need to be baked in to any business model.

The Empathy Factor

Markets are consistently inconsistent. Things go up, things go down. That’s just what happens.

But one thing that can—and should—stay the same is what Mike Hajjar calls the empathy factor. That’s when you prioritize your core values, no matter what. You treat people like people, you prioritize relationships over just the transaction, and you bake those values into your business model.

To learn more about Mike Hajjar and how core values are essential to good business, listen to the whole episode!

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