We’re trying something new this week at LLL. Every month, Jim and Alayna will put their heads together to talk about the state of the mortgage industry and discuss relevant topics, headlines, and current events. This time they talk about conferences, meeting clients, and responding to changes in volume. Also, they judge vendors’ snack offerings and booth setups at this spring’s industry conferences.

May is Mental Health Awareness Month. It’s also a great time to take a look at how far we’ve come as an industry when it comes to both acknowledging the validity and significance of mental health, and providing adequate mental health resources for employees.

In the beginning, it seems like your vendors can’t get enough of you. Proactive emails, follow up emails, quick calls just “to see how things are going.” But when a partner/vendor relationship fades, the proactivity tends to die.

Here at LLL we get to talk to some great people, friends both old and new. Kevin Streber, an Account Director at SalesScreen, a leading sales gamification platform, has known Jim for a long time. We were thrilled to sit down with him and talk all things gamification in the workplace and what really motivates employees.

LLL had the long-awaited pleasure of reconnecting with our CEO, Jim Paolino, who’s been on paternity leave. It was great to have him back, and we were eager to catch up!

How much did LodeStar save clients in 2021? 61,694 paid labor hours, 1,542.4 work weeks, 29 years, or $1,96 million in hourly pay. How’s that for ROI?

Some of the technologies designed (or altered) to manage the operational changes mandated by TRID didn’t really integrate or co-exist with some of the best and most widely used platforms in the industry. As a result, we started reading about and hearing about “silos.”

LLL was delighted to sit down with Sabrina Park, Head of Digital Creative Strategy at BeSmartee, one of our amazing partners. Sabrina is an inspiration to us here at LodeStar, and we were grateful for the opportunity to sit down and talk with her about BeSmartee, spring conference season, and the joys of learning new things and meeting new people.