What if the idea that tech puts your employees out of a job was a myth? What if effective automation and digitization actually allows employers to mobilize their people to more engaging, rewarding jobs that require more complexity and ownership?

There are few feelings more rewarding than hearing from a prospect “So-and-so highly recommends you.” That’s because it’s earned.

LLL kicked off 2022 with a conversation with Ty Cieloha, Manager, Lender Sales with title technology powerhouse Qualia. He noted that there are so many different tech solutions available to the industry that it can be overwhelming at times.

So now it’s 2022. And it looks a little like…2020. And a little like 2021. Only not. In fact, if 2020 and 2021 have taught us anything, it’s that we really don’t know what 2022 will bring. Right now, all signs point to yet another year of uncertainty, volatility and turmoil.

2022 will be a bit of a different year for the mortgage industry. A good year, but one that likely looks a little different than the past two or three. A lot of good may come from that, in fact.

While nobody enjoys cutting expenses from a human perspective—especially when the expenses in question are, in fact, human, it also gives us cause to review how our industry views its people—how far it’s come and perhaps how much change might be in the offing. The loan officer (LO) is a great example.