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Thanks to LodeStar’s excellent customer service and meticulous onboarding, we were finally able to dodge the traditional frustration and difficulty we’ve encountered with the implementation of other systems in the past. In fact, LodeStar is one of the best implementation vendors that NOVA has ever worked with. They are extremely responsive and delivered what they promised in the expected timeframe. We couldn’t ask for anything more.
—Sally Zambrello, Business Process Analyst, PMO
NOVA® Home Loans
Lodestar has been amazing to work with. The staff is super responsive and always takes care of whatever we need in order to ensure accuracy on all loans. It is a great tool to utilize for settlement fees and taxes.
Our company has enjoyed working with LodeStar! During initial implementation they were thorough and detailed. In our continuing partnership they have been swift to respond to potential issues and additions with great customer service. We look forward to continuing to partner with them.
LodeStar’s application is one of our most stable and reliable tools.
We’ve been working with Lodestar since 2018 and have nothing but positive things to say about them! Their system rarely has any technical issues and their customer service is fantastic! Every email sent to their team is responded to within minutes and issues are resolved within hours.
LodeStar fee service is one of the best tools we have and use with Encompass. LodeStar has always been there for our customer service beyond the set up.
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